Customer Service: 4006-110-212 | Contact Us


  • A publication with great tips, health articles and insights about living in China is provided twice a month!

Name:
Email:
World Health Store
Delivery Of Product


-----------------------------------------------------------------------------------

More detailed information

All orders that are made online are packed directly in our stores located in Beijing and Shanghai - giving you a customized and quick delivery service.

Alternatively to delivery feel free to drop into one of our stores. For a full list of our store locations in Mainland China please click here. We are open 7 days a week, almost every day of the year.  Everyone speaks fluent English as well as Chinese and is happy to help you!

-------------------------------------------------------------------------------------

BEIJING & SHANGHAI ONLY CASH ON DELIVERY SERVICE

WHS offers cash on delivery (COD) service to all residents in Beijing and Shanghai (excluding air or water filters). FREE delivery is available to WHS - Platinum Members if the order exceeds 600 RMB and you live in Beijing or Shanghai.

If you order and finalize your order (7 days a week) on a week day it will arrive to your home or office the next day between 17:00-18:30 (if no other option is requested). When we say finalized we mean that we have also contacted you and confirmed via phone or email about your delivery time - please have your phone / mobile turned on.

Beijing Customers: For non WHS Platinum Members or orders under 600 RMB there will be a small charge of around 30 RMB for most average sized orders.

Shanghai Customers: For orders under 600 RMB there will be a small charge of around 15-60 RMB depending on distance and size of order.

-------------------------------------------------------------------------------

EVERYWHERE IN CHINA EXPRESS DELIVERY

WHS also delivers to all customers living in places other than Shanghai or Beijing. For orders over 600 RMB delivery is FREE for WHS Platinum Card members to all areas, for all other orders there will be a small charge of around 30 RMB for most average sized orders. We will contact you by phone or email to confirm the order and arrange payment after you have placed your order.

Deliveries take about 4-5 days after payment is made. Currently we accept international Pay Pal and direct bank transfer as a payment method.  Once you place your order we will be in contact with you immediately to finalize your order, delivery and payment options.

--------------------------------------------------------------------------------

Payment Options Below For All Outside Beijing & Shanghai Orders

---------------------------------------------------------------------------------

Payment Option 1 - Direct Bank Transfer

World Health Store Bank Details For Direct Bank Transfer:

Bank Name: ICBC - 中国工商银行

Bank Address: 工商银行北京朝阳支行

Account Name: 北京康迪生网络科技有限公司

Account number: 0200003419201248436

---------------------------------------------------------------------------------

Payment Option 2 - International Pay Pal

If you have a Pay Pal account payment is quick and easy. After you have placed your order simply:

1. Send us your email address which is linked with your Pay Pal account.
2. WHS will send you a direct secure email link to your registered Pay Pal email address.
3. Follow the Pay Pal link sent by us, enter your password and pay.

Done, simple! - and we will send out your quite often the same day you have paid.

**Please note: the email address you provide must be the email address that is linked to your Pay Pal account. If you do not have a Pay Pal account please follow this link to create one here.

-----------------------------------------------------------------------------------

FREE CALL HOTLINE (English and Chinese): 4006-110-212

------------------------------------------------------------------------------------